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Configuring Data Protection
Applied to LANDesk Management Suite 9.5 and newer DescriptionData Protection provides integration to Credant Servers to provide the encryption status of devices in the LANDesk Management Suite console....
View ArticleSupport Appointments Content Pack
We're very sorry, it's not quite ready yet! While we make sure we're delivering you the best quality content pack we can, please bookmark this page and you'll be notified once it's been updated. Thanks!
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Device monitoring is not pinging the machines it is supposed to monitor.
Environment LANDESK Management Suite 9.5Description You set up "Configure Device Monitoring" from the LANDESK Management Console and you noticed that no ping is sent to machines that are listed in the...
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How to Troubleshoot the Cloud Services Appliance (CSA)/Gateway
Purpose A basic troubleshooting guide to help identify the point of failure when agent communications through the CSA fail. This document will only discuss CSA configuration as it pertains to...
View ArticleHow to manually remove the Linux/Unix agent
Description: Under normal circumstances linuxuninstall.sh should be able to remove the agent without any problems. However, if odd problems are happening with a particular device then it may be a good...
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Gathering Core Server and Clients' logs / useful files - Powershell Script
>>>ATTENTION ATTENTION: This PowerShell script is not official and is not supported by LANDESKPlease review the Share IT disclaimer here: LANDesk Share IT DisclaimerIt is a tool intended...
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Set User Group and Role Links (SQL & Oracle) 7.2.3 Onwards
QuestionUsers are added via a data import so adding them to groups and roles needs to be automatic.AnswerThe attached stored procedures can be used to add all users of a particular type to a particular...
View ArticleWhat is the difference between Active Knowledge and Core Knowledge
What is the difference between Active Knowledge and Core Knowledge? ** From 7.32 and the introduction of Lucene the Active Knowledge and Core Knowledge functionality was made available to was made part...
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Defer until machine is locked makes the package installation starting after...
EnvironmentLANDESK Management Suite 9.6 Review Date October 2014 Problem In Distribution and Patch settings > General settings > Notification it's possible to customize the behaviour of the...
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WIB: Send a PageUp and PageDown
Environment:Telnet 7.x and newerWT4090 (but could work on other similar devices as well) Problem/Issue:I can't make a key macro for Page Down or Page Up functionality within Wavelink TelnetCEHow do you...
View ArticleLANDESK Patch News Bulletin: Linux Updates for BASH to Address an Arbitrary...
LANDESK Security and Patch News Headlines· (September 30, 2014) Linux Redhat, CentOS and SLES BASH package updates have been released. This update addresses vulnerability CVE-2014-6271 that could...
View ArticleLANDESK Patch News Bulletin: Solaris Update for BASH to Address an Arbitrary...
LANDESK Security and Patch News Headlines· (September 30, 2014) The Solaris10 BASH Package update has been released. This update addresses am arbitrary code execution vulnerability Please visit the...
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How to use ROISCAN.vbs
Information This document outlines using the ROISCAN.vbs tool. This tool offers debugging level logging for patch content related issues. Should a LANDESK technician request the ROISCAN be ran on a...
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How Gadgets render on Dashboards in Fuse when the screen size changes....
Environment:Service Desk 7.7.3 and newer Review Date:08.10.2014 How does Gadgets render on Dashboards in Fuse when the screen size changes. When adding Gadgets to your Dashboard in Self Service and...
View ArticleJavaScript library for integrating with Web Access v1.1
EnvironmentIntroductionSupport / FeedbackInstallation / ConfigurationInitiating The ConnectionRunning CommandsQuery Commandsquery.runConsoleQueryquery.runQueryRecord...
View ArticleLANDESK Patch News Bulletin: Google Chrome Version 38.0.2125.101 for Mac is...
LANDESK Security and Patch News Headlines· (October 8, 2014) Google Chrome for Mac version 38.0.2125.101 Update has been released. Chrome is a fast, simple, and secure web browser. Please visit the...
View ArticleLANDESK Patch News Bulletin: Real Player Cloud Version 17.0.14.69 is...
LANDESK Security and Patch News Headlines· (October 08,2014) RealNetworks has released Real Player Cloud version 17.0.14.69: RealNetworks is making available product upgrades that contain...
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LANDESK Patch News Bulletin: Citrix Receiver Version 4.1.2 is Available for...
LANDESK Security and Patch News Headlines· (October 08,2014) Citrix Receiver version 4.1.2:has been released. Receiver for Windows 4.1.2 contains all fixes that were included in Receiver for...
View Article如何删除软件授权监视中“已发现”列表中的产品信息条目（Internal Only!）
此文章正在审核中。请暂勿使用! 问题：客户在软件授权监视的“已发现”列表中有许多已经不用的软件并且想要删除它们。我们从GUI上无法直接做到，是否有其他办法删除？ 解决办法：请注意，删除这部分信息并不是必要的。因为这部分信息仅仅是作为为客户未来使用这些软件而存在的一种模板，并且并不会占用多大空间。...
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安全扫描（vulscan）失败：构建默认位置的受信列表失败
此文章正在审核中。请暂勿使用!适用版本：9.5SP2 问题描述：安全扫描(vulscan)失败，错误信息是“构建默认位置的受信列表失败” 解决方案：应用0417 AEM 补丁：http://community.landesk.com/downloads/patch/component/LD95SP2/LD95-CP_AEM-2014-0417.exe
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