Gathering Core Server and Clients' logs / useful files - Powershell Script

>>>ATTENTION

    ATTENTION: This PowerShell script is not official and is not supported by LANDESK

Please review the Share IT disclaimer here: LANDesk Share IT Disclaimer

It is a tool intended to help support and LANDesk users to quickly gather log files and useful information from a Core Server and / or client devices.

Tested environments:

• Core Server 9.5 SP2

• Windows 7
• Windows 8
• Windows 8.1

• Core Server 9.6

• Windows 7
• Windows 8
• Windows 8.1

>>>DOWNLOAD LINK

• GetLDLogs v0.1 [11.09.2014]

>>>VIDEO

• LANDESK - Gathering logs and files - PowerShell - YouTube

>>>GETTING STARTED - TROUBLESHOOTING

• Rights / Requirements

You have to run this script as an Administrator with at least Local Administrator rights and Domain Administrator rights if you want to gather Client's logs.

You have to run this script on a Core Server.

• Execution Policy Change

As default Security Settings are usually preventing scripts to run on a server, you may see this message:

As this script is not altering any file or folder, you can safely run it by putting Yes or Y

    Here is the link given by Microsoft about the Execution Policies:

• Technet - about_Execution_Policies

In order to check manually if your policies are authorized to run, you can type in a PowerShell window Get-ExecutionPolicy:

You can then modify it by typing Set-ExecutionPolicy Unrestricted which will lead you to the previous prompt:

    Here is a Technet article about these commands that may be useful:

• Technet - Usage of ExecutionPolicy commands

    ATTENTION:Please remember to set the Execution Policy back to its default settings when you have finished to run the script

>>>DESCRIPTION

This script will be creating in the C: drive these empty folders and then populate them with your selections:

Once you select any options, this will copy / export the logs and files related to the feature you chose into these folders.

You can then, from the Main menu, compress the folder LDLogsRep, it doesn't require any DLL or program to work. This will give you a "YourCompanyName_LDLogsRep_DateAndTime.zip" into your C: drive.

>>>HOW IT WORKS

When you execute the script, you will first be prompted for your Company Name so that the zip file generated will contain it (easier for Support to identify when we receive plenty of them).

Then here are the menus you will have:

Main Menu

Server Menu

    ATTENTION: In order to determine if the server is using "C:\Program Files (x86)" or "C:\Program Files", both paths are tested and the script sets variables according to the result. It means that if you installed LANDESK on another drive, you will have to modify these paths

Client Menu

    ATTENTION:In order to test the client connectivity, a simple 'ping' is sent to it and will let you access to the Client menu if it worked or simply going back to the Main menu if it doesn't

    INFORMATION: The client's Log folder in 9.6 agents is entirely copied from c$\ProgramData\LANDesk\ to the -- FULL LOG FOLDER -- folder in C:\LDLogsRep\Client in order to get all other files that may be useful if not included in your next choices.