Imaging machines with LANDesk Agent installed
Problem Creating an image of a machine with a LANDesk Management Agent installed can cause the machines, which receive the image, to overwrite each other in the database. Cause LANDesk Inventory looks...
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Windows NIC binding order
Environment:Windows Problem:Only one network interface is reported. Cause:LDMS can only report the primary network interface. In Windows, this is based on the binding order. Solution/ Workaround:Set...
View ArticleFALSE ERROR: Illegal Characters in Path
Problem:As one can see from the Attemped Use of 7zip, No Illegal Path Characters exist. Problem started when dealing with an encapsulation issue from an ArrayVariable. 2012-07-19 13:25:28.749 INFO...
View ArticleLANDesk Patch News Bulletin: Microsoft has Released KB2829069 an Update for...
LANDesk Security and Patch News Headlines(March 25, 2013) Microsoft has released KB2829069. This update is a Daylight Savings Time(DST) update for Paraguay. Paraguay announced on March 7th that DST...
View ArticleGeneral License and usage information for ALM/LPM and the web console...
Description: This is a general document that discusses the issues related to licensing and how licensing relates to the Web Console for ALM/LPM. General Rules and Guidelines: Anyone that has access...
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Scheduled Task failed with Unknown Status Code (0x8DB00FF,3504:255)
Description:Scheduled Task failed with Unknown Status Code (0x8DB00FF,3504:255) Cause:Folder Tree containing addittional files is to0 deep Resolution:Shorten the length of the path to the files
View ArticleLANDesk Patch News Bulletin: Adobe Flash Player Debugger Version 11.6.602.180...
LANDesk Security and Patch News Headlines(March 25, 2013) Adobe has released Flash Player Debugger version11.6.602.180. This is an update for Adobe Flash Player 11.6.602.171 and earlier versions for...
View ArticleLANDesk Patch News Bulletin: Adobe Flash Player Plugin Debugger Version...
LANDesk Security and Patch News Headlines(March 25, 2013) Adobe has released Flash Player Plugin Debugger version 11.6.602.180. This is an update for Adobe Flash Player 11.6.602.171 and earlier...
View ArticleDownload the latest rollup patch for Asset Lifecycle Manager/Process Manager
This article contains the latest rollup patches for Asset Lifecycle Manager/Process Manager. Every patch for this product is a rollup, or cumulative patch. Every rollup patch that is posted to this...
View ArticleUnable to control LANDesk Antivirus 9.5 client interface through remote control
Issue: Unable to control LANDesk Antivirus 9.5 client interface through remote control Cause: Kaspersky self-defense protects the user interface from being manipulated through remote control programs...
View ArticleLANDesk Patch News Bulletin: Updated Spyware Definitions Core.Aawdef 152.401...
LANDesk Security and Patch News Headlines(March 25, 2013) Updated spyware content has been made available on the LANDesk global host servers for customers to download. This content represents the...
View ArticleLANDesk Patch News Bulletin: Java SE 5.0 is in End of Life Status 26-MAR-2013
LANDesk Security and Patch News Headlines(March 26, 2013) Oracle’s JRE/JDK version1.5 has reached end of life ( EOL) status. LANDesk Software provides this definition so that customers will be able to...
View ArticleLANDesk Patch News Bulletin: Updated Spyware Core.Aawdef Definition 152.405...
LANDesk Security and Patch News Headlines(March 26, 2013) Updated spyware content has been made available on the LANDesk global host servers for customers to download. This content represents the...
View ArticleLANDesk Patch News Bulletin: Microsoft Office 2000 is in End of Life Status...
LANDesk Security and Patch News Headlines(March 26, 2013) Microsoft Office 2000 has reached end of life (EOL) status. LANDesk Software provides this definition so that customers will be able to scan...
View ArticleLANDesk Patch News Bulletin: Microsoft Office XP is in End of Life Status...
LANDesk Security and Patch News Headlines(March 26, 2013) Microsoft Office XP has reached end of life (EOL) status. LANDesk Software provides this definition so that customers will be able to scan for...
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File location changes in Service Desk 7.6 onwards
IntroductionMany of the server and client files moved location in Service Desk 7.5. For more information see: File location changes in Service Desk 7.5 onwards. Additionally in version 7.6 there is...
View ArticleFile location changes in Service Desk 7.5 onwards
IntroductionMany of the server and client files moved location in Service Desk 7.5. Some moved to allow easier management of the server components via the Configuration Center and the management of...
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".NET Framework Initialization Error" when launching Setup.exe
ProblemWhen launching Setup.exe you see the following error:Error Title:Setup.exe - .NET Framework Initialization ErrorError Text:To run this application, you first must install one of the following...
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General Information on ALM/LPM database maintenance, reducing size, table...
Description: This is a general document on reducing the size of an ALM database, reindexing tables, etc to increase performance and reduce the size on the database server. Note: The document is...
View ArticleLANDesk Patch News Bulletin: How to Use AAMEE from Adobe to Remediate Mac...
LANDesk Security and Patch News Headlines(March 26, 2013) A work around for remediating certain Adobe applications using the Adobe Application Manager Enterprise Edition (AAMEE) tool is available. The...
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