LANDesk Patch News Bulletin: Google Chrome for Mac Version 26.0.1410.43 is...
LANDesk Security and Patch News Headlines(March 27, 2013) The Google Chrome for Mac version 26.0.1410.43 update has been released.Chrome is a fast, simple, and secure web...
View ArticleLANDesk Patch News Bulletin: Google Chrome Version 26.0.1410.43 for Windows...
LANDesk Security and Patch News Headlines(March 27, 2013) Google has released Chrome version 26.0.1410.43. Google recommends users of Google Chrome 26.0 and earlier for Windows update to 26.0.1410.43....
View ArticleDatabase Repair Utility (DBRepair.exe download)
Download Download dbrepair85.zip for LANDesk 8.5 through 8.7 databases. Download dbrepair8.8.zip for LANDesk 8.8 databases. Download dbrepair06022011.zip for LANDesk 9.0 and 9.5 databases. Compatible...
View ArticleHow to Stop/Start all LANDesk Services at Once? (now with PowerShell)
DescriptionThere are times when it is desired to STOP/Start all LANDesk services on the Core Server or on a LANDesk agent. LANDesk services include some Intel services as well. Windows does not...
View ArticleTrapping calculation errors and finding which line it occurred on
IntroductionIf a calculation isn't working the Calculations Troubleshooting Guide descibes how to enable logging to find the error message and gives reasons for some of the more common ones. In Service...
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Calculations Troubleshooting Guide
IntroductionThis document goes through the troubleshooting process when a calculation is not working or is generating an error message. If your calculation is working but just not as you expect then...
View ArticleDownload the latest rollup patch for Asset Lifecycle Manager/Process Manager
This article contains the latest rollup patches for Asset Lifecycle Manager/Process Manager. Every patch for this product is a rollup, or cumulative patch. Every rollup patch that is posted to this...
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Searching the help file results in "No Topics found." Or WebConsole help is...
Problems/Symptoms:When you open help in the Admin (or Designer) Console and attempt to search for a keyword, you always get this message: No topics found. This occurs no matter what keyword you search...
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LANDesk Service Desk Calculations Landing Page
LANDesk Service Desk CalculationsGetting StartedFull documentation on Calculations is available in the LDSDDesigner.pdf manual and in the Console Help under Designer -> Calculations from the Help...
View ArticlePerforming a process action gives the following error: "Invalid Assignment:...
Problem Performing a process action gives the following error: "Invalid Assignment: Cannot assign a process that has reached an end state." German Environment Error message:"Ungültige Weiterleitung:...
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Getting Error: Could not load file or assembly 'CapCIAsm, Version=
Problem: Getting Error. In my customer's case he was getting this error when he was in a task and had hit the complete action. Cause: Address lookup is enabled on an object that shouldn't be. These...
View ArticleConfiguring and customising the Chat interface for the Social Content Pack
The Social Content Pack for LANDesk Service Desk includes an example Chat interface using the built-in APIs in Web Access as a front-end to the Chat process designed as per the content pack's...
View ArticleHow to Search all Columns in All Tables for a Specific GUID
When a person has the guid for a specific business object instance, they often want to know where this object is related. This would require running a query for this information against the entire...
View ArticleAttempting to log into the Service Desk console returns the error: The type...
Problem:Attempting to log into the Service Desk console returns the error: The type initializer 'touchpaper.console.UI.Windows.QueryOptions' threw an exception. Cause:The Touchpaper framework the...
View ArticleConsole login fails with: WSE816: The header must match the value of an...
Problem:Console login fails with: WSE816: The <To> header must match the value of an incoming messsage's HTTP Request URL if the soap receiver does not have an actor name. Attempt integrated...
View ArticleHow do I delete a specific incident?
QuestionAttached script will delete one or more incidents. Specify which incident(s) to delete via a sql select statement in the script.It will need to be amended to include deletion from any...
View ArticleHow to add a Prefix for Incident/Problem/Change/Call/Task with I, P, C, T etc..
ProblemWhen producing Workload Lists it's not easy to tell what type of process each row in the list originates from. The reference number can be prefixed by I:, P:, C:, T: etc to show these...
View ArticleLANDesk Service Desk 7.6 Release Information and Useful Links
Release InformationLANDesk Service Desk version 7.6 was released on March 28th 2013. How to obtain LANDesk Service Desk 7.6Please contact your account/sales/partner contact to obtain the new software...
View ArticleLANDesk Patch News Bulletin: HP Softpaq Updates are available for 28 March 2013
LANDesk Security and Patch NewsHeadlines(March 28, 2013) HP updates their softpaq catalogs about every two weeks. LANDesk monitors these updates and will generate new content based on these updates....
View ArticleLANDesk Patch News Bulletin: Internet Security Benchmark Section 4 for RedHat...
LANDesk Security and Patch News Headlines (March 29, 2013) Internet Security Benchmarks for Red Hat Enterprise Linux 6 section 4 have been created and are available for download. These Security Threats...
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