Problems/Symptoms:
When you open help in the Admin (or Designer) Console and attempt to search for a keyword, you always get this message:
No topics found.
This occurs no matter what keyword you search for. This is a screenshot of the message:
Resolution:
1) Download and extract the webconsolehelp.zip file below. Unzip it and replace the help folde located in your "...LANDesk\Service Management\Web" directory.
2) Download the Designer.zip file below, extract Designer.chm and copy it over the one in your "...LANDesk\Service Management" directory.
3) Restart the Service Management service and you should have working help menus.
Download Links:
Applies to:
Asset Lifecycle Manager All Versions