LANDESK Patch News Bulletin: LANDESK has Released Updated Support for Mac OS...
LANDESK Security and Patch News Headlines(October 28, 2014) LANDESK has released LD96-CP_MAC-2014-1024, which is the latest MAC component patch for LDMS 9.6. This update provides support for Yosemite...
View ArticleLANDESK Patch News Bulletin: Opera Version25.0.1614.63 is Available for Mac...
LANDESK Security and Patch News Headlines· (October 27, 2014) Opera version 25.0.1614.63 has been released for Mac. Please visit the following page for more...
View ArticleLANDESK Patch News Bulletin: Google Chrome Version 38.0.2125.111 is Available...
LANDESK Security and Patch News Headlines· (October 27, 2014) Google Chrome for Mac 38.0.2125.111 Update has been released. Chrome is a fast, simple, and secure web browser. Please visit the following...
View ArticleiOS Enrollment is Failing
EnvironmentAny version of LetMobile ProblemYou cannot enroll your iOS device into LM with either enrollment method (Auto Enrollment or User Portal Enrollment)There are several user errors that could...
View ArticleCursor shows up underneath your signature on iOS 8.x devices
EnvironmentAny version of LetMobile with iOS device running 8.x or higher OS ProblemThe cursor shows up below your signature when replying to emails. SolutionThis problem should be fixed with a LM...
View ArticleHow to enable Advanced Debug logging for ActiveSync errors
EnvironmentAny version of LetMobile with Any version of Exchange. QuestionHow can I enable debug logging that would show me ActiveSync errors that my device might be having while trying to communicate...
View ArticleHow to remove LetMobile from my Android device?
EnvironmentAny version of LetMobile ProblemI am not able to uninstall the LetMobile App from my Android device. SolutionTo remove the LetMobile App from your device you need to go to device settings...
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How to register your App in Hybrid Mode?
EnvironmentAny version of LetMobile with your device/s in Hybrid Mode. ProblemYou have enrolled your device, and your account is in Hybrid Mode, however you are unable to launch the LetMobile App that...
View ArticleSteps required to Move/ Restore or Create a new ALM Database
At present there is not a method with the ALM application for you to be able to move the database that it is pointing at. In order to change the database configuration within Asset Lifecycle Manager,...
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How to email a report or schedule an email of a report using workflows
Version: ALM 3.5 Description: How to email a report or schedule an email of a report using workflows. This is a two part process. One part to just email a report and the second part to add a schedule....
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"Unable to open data source" Synchronizing from an Oracle ODBC Connection
Problem/Symptoms:When attempting to synchronize from an Oracle database through an ODBC synchronization package, you get the following error when clicking the "Test" button: Unable to open the data...
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Bulk update on column other than Lifecycle state Fails - Screen flashes and...
Description: Bulk update on column other than Lifecycle state Fails - Screen flashes and nothing happens - Error Value Cannot Be Null.Parameter 1) Select bulk update2) The screen flashes and nothing...
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Unable to delete software licenses in Asset Lifecycle Manager
Problem/SymptomsSoftware licenses cannot be deleted. The software licenses are located in the web console: Asset tab > Supporting resources > Software > License When you attempt to delete a...
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Concurrent users exceeds the number of available licenses
Problem/Symptoms:When logging in to the web console you see the following warning: "The number of concurrent users actively using this product exceeds the number of available licenses. Please contact...
View ArticleHow to import data from LANDesk Management Suite using Synchronization
Description:The attached .zip file contains three documents that explain how to use Synchronization to import data from LANDesk Management Suite.The examples given in these documents are intended only...
View ArticleHow to delete multiple asset records
Problem Multiple asset deletion is available in Asset Lifecycle Manager 3.5 and later. You can enable this setting under the configuration settings in the admin console. The initial release of Asset...
View ArticleHow to troubleshoot activation in Asset Lifecycle Manager
Problems/Symptoms:How to troubleshoot activation issues in Asset Lifecycle Manager. ResolutionFollow this list of suggestions if you have trouble activating Asset Lifecycle Manager: 1) Ensure you are...
View ArticleHow to use AMPPasswordUtility.exe
Description:This article describes how to use AMPPasswordUtility.exe. This utility can be used to obtain the AMP password of an AMP installation (the default AMP username is AmpAdmin). This can be...
View ArticleTips for troubleshooting the default patch process
Apply LATEST ROLLUP unless you are on using the version included with ManagementSuite 8.8.http://community.landesk.com/support/docs/DOC-3425 If you are using LANDesk ManagementSuite 8.8...
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Unable to activate a 9.x core server online
Environment LANDESK Management Suite 9.0LANDESK Management Suite 9.5LANDESK Management Suite 9.6 Problem/Issue/Symptoms The on line activation process of a LANDESK Management Suite Core server fails....
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