*nix Agent Dependencies
Here are the dependencies for each platform (beyond core installation)*LSB Packages are recommended. Missing LSB *may* affect OS detection. LinuxLegacy...
View ArticleLANDesk Patch News Bulletin: Update Content for LANDesk Data Analytics is...
LANDesk Security and Patch News Headlines(October 29, 2014) LANDESK has published updated content for Data Analytics. This update contains the latest rules and licensing content. Customers can apply...
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LANDESK Patch News Bulletin: Updated Spyware Definition Core.Aawdef 152.954...
LANDESK Security and Patch News Headlines(October 30, 2014) Updated spyware content has been made available on the LANDESK global host servers for customers to download. Updated spyware content has...
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The CSA provided is unreachable. Please verify the CSA address and network...
EnvironmentLANDESK Management Suite 9.5LANDESK Management Suite 9.6 Issue The configuration of the Premise Services in Avalanche on Demand (from now on AOD) console doesn't succeedTesting the...
View ArticleUnable to set Reinstall package task
Env:95 SP1 + SLM 9.5.2 Description:Having applied SLM9.5.2 to enable the '(Optional) Add device to re-installation policy after reclamation', you are unable to add a policy task. Step to...
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Software License Monitoring Quick Start Guide
Introduction This guide was designed to help a user that is new Software License Monitoring in LANDesk Management Suite to get started with basic concepts and setupintroduced in 9.5. It does not...
View Article'Unable to read whether the user has edit rights' or 'Server Error in...
Description:- In the Dashboard and Products sections of SLM I never get any data. - Attempting to Recalculate in Administration -> Calculations, you get an Error message stating "Unable to read...
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When starting SLM in 9.5 I receive the error 'The operation had an unknown...
Description:When starting SLM in 9.5 I receive the error 'The operation had an unknown failure' Review the web.config file found inC:\Program Files...
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SLM Licensing - Not able to add a specific product to product B, other...
Description:When setting up a license in SLM with one or two products only; the product that I put into "Product B" will not work, and the following error is returned; Other products will work fine...
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Software License Monitoring (SLM) Landing Page
Software License Monitoring (SLM) for LANDESK Management SuiteThis is a list of highly recommended documents for increasing overall knowledge of this component.The articles listed below are applicable...
View ArticlePreserving Software License Monitoring Data when Upgrading from LDMS 8.8 to 9.0
During the LDMS 8.8 to LDMS 9.0 upgrade, previous communication from LANDesk was that LANDesk would preserve the SLM licenses and the SLM products, but since we were using a third-party content...
View ArticleHow do I add a custom product to SLM in LDMS 9?
How do I add a custom product to SLM in LDMS 9? Most applications installed on your managed devices will be identified as matches with the software data included in this product, but in some cases...
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LDMS 9 SLM Console Overview
The software license monitoring console is designed to let you view what software applications are discovered on your managed devices. The console offers three different perspectives (located on the...
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How do I import 8.8 licenses into SLM in LDMS 9?
How do I import 8.8 licenses into SLM in LDMS 9? In order to import your licenses information from LDMS 8.8 to LDMS 9.0, you need to perform three main steps:A. Export the compliance information from...
View ArticleIn LDMS 9 what's new in SLM?
Software license monitoring is designed to give you accurate data about your organization's use of software licenses, in a format that is readily accessible. New features and enhancements include the...
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What are the consequences of having a limited scope when using SLM?
What are the consequences of having a limited scope when using SLM? If you have a limited scope when you launch the SLM console you will see the following error message. You are assigned a limited...
View ArticleLANDESK Data Analytics Landing Page
LANDESK Data Analytics Landing Page General InformationLDDA 9.6 can be downloaded from the DA link found on this page:LANDESK Data Analytics 9.6 Note this Ships with LDMS 9.6 and does not...
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CVE-2014-3566, aka the "POODLE" issue.
LANDESK is aware of the vulnerability inside of SSL 3.0 and we are currently finishing the process of reviewing its impact. We will update this document with further information as we have it. We...
View ArticleCursor shows up underneath your signature on iOS 8.x devices
EnvironmentAny version of LetMobile with iOS device running 8.x or higher OS ProblemThe cursor shows up below your signature when replying to emails. SolutionThis problem should be fixed with a LM...
View ArticleiOS devices show white or blank email after enrolling in LetMobile
EnvironmentAny Version of LetMobile ProblemAfter you have successfully enrolled your iOS device in LetMobile, the emails appear white or look blank. SolutionBe sure that you have the "Load Remote...
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