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Web browser compatibility and video demo of image handling in Web Access HTML...
IntroductionSince Service Desk version 7.6.2 you can add images to HTML fields in Web Access. However, some web browsers are not capable of supporting all the features. The following document details...
View ArticleSetting a dashboard as the system home page in Web Desk also sets it for Self...
ProblemIn Web Desk 7.4 create a dashboard and from the option menu (the down arrow in the top right of the page) select "make this dashboard the system home page". This will be the dashboard all...
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Action Panel has expanded and takes up the full Incident window so that you...
Environment:Service Desk - All Versions Problem:Action Panel has expanded and takes up the full window so that you cannot see the workspace, making it impossible to work. Cause:This wil happen when...
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How to undelete (or restore) a user which has been soft deleted
When users are deleted in Service Desk the users information is retrained in the database so that any Incidents, Problems or Changes created can remain on the system. If a new user is created with the...
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Adding AD Object Class to XML file to import Groups
Adding AD Object Class to XML file to import Groups Description: There is no out of the box functionality that will allow you set and import groups into your environment. There is no built in...
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CVE-2014-0160 aka the HeartBleed bug
LANDESK is aware of the vulnerability inside of OpenSSL and we are currently in the process of investigating it. We will update this document with further information as we have it. We appreciate your...
View ArticleList of Custom Network Properties
List of Custom Network Properties Devices must have an Enabler version 5.3.00 build 11 and higher. For details of how to set these properties see http://community.landesk.com/support/docs/DOC-30605...
View ArticleLANDESK Patch News Bulletin: Updated Spyware Definition Core.Aawdef 152.792...
LANDESK Security and Patch News Headlines(May 06, 2014) Updated spyware content has been made available on the LANDESK global host servers for customers to download. Updated spyware content has been...
View ArticleLANDESK Patch News Bulletin: Java 6 Update 75 06-MAY-2014
LANDESK Security and Patch News Headlines(May 06 ,2014) Oraclehas released one update Java 6.update 75: This release contains fixes for security vulnerabilities. Java 6 is no longer publicly available...
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How to Upload a file to LANDesk Support
Question: How do I send a very large file to LANDesk Support?Answer: 1. Go to this website : https://moveitemea.landesk.com/human.aspxIf you have an account log on and go to Send a new...
View ArticleLANDESK Patch News Bulletin: Microsoft has Released KB2962393 a Security...
LANDESK Security and Patch News Headlines(May 07, 2014) Microsoft has released KB2962393. This is a Microsoft security advisory (2962393) which provides an “Update for vulnerability in Juniper Networks...
View ArticleLANDESK Patch News Bulletin: Foxit Reader Version 6.2.0.0429 is Available...
LANDESK Security and Patch News Headlines(May 06, 2014) Foxit Software Company has released Foxit Reader version 6.2.0.0429. Whether you're a consumer, business, government agency, or educational...
View ArticleLANDESK Patch News Bulletin: Notepad++ Version 6.6.1 is Available 06-MAY-2014
LANDESK Security and Patch NewsHeadlines(May 06, 2014) Notepad++ version 6.6.1 has released: This latest version of Notepad++ v6.6.1 provides the following bug fixe:1. Fix Notepad++ hanging issue...
View ArticleLANDESK Patch News Bulletin: Cisco has Released WebEx Recorder Version...
LANDESK Security and Patch News Headlines(May 06, 2014) Cisco has released WebEx Recorder version 29.5.0.16: You can watch recordings of WebEx meetings and events, including webinars, for free-on...
View ArticleLANDESK Patch News Bulletin: Cisco has Released WebEx Recording Player...
LANDESK Security and Patch News Headlines(May 06, 2014) Cisco has released WebEx Recording Player version 29.5.0.16: You can watch recordings of WebEx meetings and events, including webinars, for...
View ArticleEnd of Life Notice for Avalanche versions prior to 5.3.x
End of Life Notice: Legacy versions of Wavelink AvalancheWavelink Avalanche is the best way to manage mission-critical enterprise mobile deployments. Comprehensive management of not only mobile...
View ArticleCVE-2014-0160 aka the HeartBleed bug (Wavelink)
SummaryWavelink is aware of the vulnerability inside of OpenSSL and we are currently in the process of investigating it. We will update this document with further information as we have it. We...
View ArticleLANDesk Patch News Bulletin: Update Content for LANDesk Data Analytics is...
LANDesk Security and Patch News Headlines(May 07, 2014) LANDESK has published updated content for Data Analytics. This update contains the latest rules and licensing content. Customers can apply this...
View ArticleManagementsuite\log路径中console.exe.log没有生成
问题描述：Managementsuite\log路径中console.exe.log没有生成 适用版本：9.0 和 9.5 原因:在log文件夹中有一个\log\config文件夹，里边包含了控制日志生成的配置文件。请确保文件Console.log4net存在。有些客户会误认为log文件夹中的所有内容都是没有用的，在排错的时候可能会把log文件夹中的所有东西都给删除掉。 解决方法：1....
View ArticleConsole.exe.log is not generated in core server managementsuite\log folder
Issue Description:Console.exe.log is not generated in core server managementsuite\log folder Applied Version:9.0 and 9.5 Cause:There is configure file to control the log generating for console.exe, the...
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