Adding AD Object Class to XML file to import Groups
Description: There is no out of the box functionality that will allow you set and import groups into your environment. There is no built in connector for Groups within the Active Directory connector.
Resolution: Updating an XML file will give you the ability to import groups into your Service Desk environment and therefore you will not have to manually create them.
How to do it:
1. 1. Update the following file C:\Program Files (x86)\LANDesk\Service Desk\Console\ActiveDirectoryAvailableObjects.xml
2. 2. Add the adObject you with to get:
<adObject>
<object>group</object>
</adObject>
3. 3. Save the file and do an IIS reset.
4. 4. Create a new data connection under Active Directory.
5. 5. Select Group and fill in your connection details as normal.
6. 6. Create a Data Import rule using Common-Name as your target key attribute.
7. 7. Save and Test Import.
8. 8. You should get results.
