Linux／Unixエージェントで必要とされるRPMパッケージ
Linux／Unix エージェントで必要とされるRPM パッケージは下記となります。 Linux Legacy Agentaudit-libs bind-libs expat glibc keyutils-libs krb5-libs libgcc libselinux libsepol libstdc++ openssl pamsysstat zlib MAP...
View ArticleBKM：エージェント構成と展開
説明：下記ドキュメントにはエージェント構成と展開におけるベストプラクティスが記されています。 対象バージョン：LANDesk Management Suite 9.0
View ArticleActive Directory ソース
内容Active Directory ソースの設定は、Active Directory環境においてLANDeskコンソールにログオンする際に、Active Directoryのユーザ情報を参照するために利用されます。 回避方法／解決策1. LANDeskコンソールへログオンするユーザアカウントを含む、Active Directory のグループを LANDesk...
View ArticleClik here to view.
9.5 Remote 32bit console fails to install
When installing the remote console you get a failure on the "Installing the Remote Console" step. In the log you will find something similar to the below MSI (s) (0C:CC) [10:14:45:217]: Doing action:...
View ArticleClik here to view.
Content verification in LANDesk Patch Manager
This articles describes the content verification feature within LANDesk Patch Manager 9.5. Content verification can be enabled to cause the LANDesk Core server to add in a hash checking feature when...
View ArticleLANDesk Antivirus false positive virus detection submission process
DescriptionSometimes new Virus Definitions will detect legitimate files as a virus. These are called "False Positives". For further information on how to recover if this false positive is causing...
View ArticleFixing Portal / Desktop Manager Issues
The client's LANDesk Database has been known to get corrupted from time to time. Symptoms of a corrupt database include: Software Portals (Desktop Manager) that would not update to reflect new...
View ArticleClik here to view.
Using Patch Manager to manage 3rd-party antivirus software
Using LANDesk Security Suite, you have the ability to manage Antivirus software from various vendors. This includes ensuring that a virus scanner is installed, that the realtime scanning engine is...
View ArticleAsset Lifecycle Manager 4.0/Process Manager 4.7 Frequently Asked Questions
All information in this article also applies to both Asset Lifecycle Manager 4.0 and Process Manager 4.7. The release notes and hardware recommendations are attached at the bottom of this article. When...
View ArticleSteps required to Move/ Restore or Create a new ALM Database
At present there is not a method with the ALM application for you to be able to move the database that it is pointing at. In order to change the database configuration within Asset Lifecycle Manager,...
View ArticleClik here to view.
How to email a report or schedule an email of a report using workflows
Version: ALM 3.5 Description: How to email a report or schedule an email of a report using workflows. This is a two part process. One part to just email a report and the second part to add a schedule....
View ArticleClik here to view.
"Unable to open data source" Synchronizing from an Oracle ODBC Connection
Problem/Symptoms:When attempting to synchronize from an Oracle database through an ODBC synchronization package, you get the following error when clicking the "Test" button: Unable to open the data...
View ArticleClik here to view.
Bulk update on column other than Lifecycle state Fails - Screen flashes and...
Description: Bulk update on column other than Lifecycle state Fails - Screen flashes and nothing happens - Error Value Cannot Be Null.Parameter 1) Select bulk update2) The screen flashes and nothing...
View ArticleClik here to view.
Unable to delete software licenses in Asset Lifecycle Manager
Problem/SymptomsSoftware licenses cannot be deleted. The software licenses are located in the web console: Asset tab > Supporting resources > Software > License When you attempt to delete a...
View ArticleClik here to view.
Concurrent users exceeds the number of available licenses
Problem/Symptoms:When logging in to the web console you see the following warning: "The number of concurrent users actively using this product exceeds the number of available licenses. Please contact...
View ArticleHow to import data from LANDesk Management Suite using Synchronization
Description:The attached .zip file contains three documents that explain how to use Synchronization to import data from LANDesk Management Suite.The examples given in these documents are intended only...
View ArticleHow to delete multiple asset records
Problem Multiple asset deletion is available in Asset Lifecycle Manager 3.5 and later. You can enable this setting under the configuration settings in the admin console. The initial release of Asset...
View ArticleHow to troubleshoot activation in Asset Lifecycle Manager
Problems/Symptoms:How to troubleshoot activation issues in Asset Lifecycle Manager. ResolutionFollow this list of suggestions if you have trouble activating Asset Lifecycle Manager: 1) Ensure you are...
View ArticleLANDesk Patch News Bulletin: Microsoft has Released KB2795719 to Address an...
LANDesk Security and Patch News Headlines(January 22, 2013) Microsoft has released KB2795719. This update fixes an issue in which the Explorer.exe process may crash in Windows 8 or Windows Server 2012....
View ArticleLANDesk Security and Patch Manager - URL Download Report
The following is a report for all download locations used by Security and Patch Manager. This will be run on a monthly basis. This list of URL's can be retrieved from the LANDesk database by running...
View Article