LANDesk Patch News Bulletin: Microsoft has Released KB2823233 Which is a...
LANDesk Security and Patch News Headlines(March 15, 2013) Microsoft has released KB2823233. This is a cumulative update package for Windows 8 and for Windows Server 2012. Please visit the following...
View ArticleLANDesk Patch News Bulletin: Microsoft has Released KB2815769 Which is a...
LANDesk Security and Patch News Headlines· (March 15, 2013) Microsoft has released KB2815769. This is a cumulative update package for Windows 8 and for Windows Server 2012.This cumulative update...
View ArticleIntegrated login error in Service Portal
Integrated login error in Service PortalProblem: A runtime error occurs in Service Portal while using integrated login and no application event log error entries on the web server are seen. You get the...
View ArticleError - unable to create operations on the system.usermessage when creating...
PROBLEM Authorisation failure error - unable to create operations on the system.usermessage when creating incident in portal, but cant find a 'usermessage' object under system when looking at...
View ArticleLinking avi files to Portal
Setting up portal and wants to incorporate an avi file for Frequently asked questions. The customer would click a link and hear the avi fileYou could do this by saving the avi file in the serviceportal...
View ArticleStandard installation of CloseProcess not working in v7.3 - fix
Within version 7.3, there are some additional editing required to have the Auto Close service work. Problem 4329 was raised as the 7.3 Auto Close service does not get installed with required config...
View ArticleServicePortal error: "A potentially dangerous Request.Form value was detected...
Problem A problem has been identified in version 7.3 of ServicePortal that can cause the following error: Exception type: HttpRequestValidationException Exception message: A potentially...
View ArticleHTTP Error 500.19 - Internal Server Error
Issue: After installing LDSD Web Server on a Windows 2008 - 64 Bit Server with IIS 7.0 you attempt to open the Touchpaper.Framework.Web/Config.aspx to run the MDM against the database core database...
View ArticleUsing AutoClose at multiple statuses
When you configure the AutoClose service you specify the status it should trigger at (normally Resolved) and how long incidents should be at that status until it should close. We can't configure...
View ArticlePortal Client caching - Object reference error
QuestionSetting ClientMetadataCaching to true generates - Object reference not set to an instance of an object Set caching for portal in web.config: <add key="ClientMetadataCaching" value="true"...
View ArticleServicePortal timeout settings
QuestionServicePortal times out too quickly. Service Portal timeout too short.AnswerThere are some settings which you can check for this on the web server which are listed below. Open IIS Manager,...
View ArticleLanding Pages for LANDesk Products
What are these landing pages for?The Landing Pages were created as a means for LANDesk users to learn about the different Components in the LANDesk Product Line. Our desire is for these pages to be a...
View ArticleLANDesk Patch News Bulletin: Adium Version 1.5.6 for Mac OS X is Available...
LANDesk Security and Patch News Headlines·(March 19, 2013) A new version of Adium has been released. The latest version is 1.5.6, and Adium 1.5.6 requires OS X 10.6.8 or newer. This release provides...
View ArticleLANDesk Patch News Bulletin: Notepad++ Version 6.3.1 is Available 19-MAR-2013
LANDesk Security and Patch News Headlines(March 19,2013) Notepad++ has released an update version 6.3.1. This release includes the following new features and fixes:1. Fix replacing '\n' bug in both...
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LANDesk Community Help
Welcome to LANDesk Community Help, This area has been created to give you the advice that you need in order to understand what online resources are available to help you to gain the most benefits from...
View ArticleBlocking Access to Smartphones Using Device Control
Applies to LANDesk Management Suite 9.0 and above. DescriptionWhen using device control to block access to storage volumes, some android and apple smartphones are still accessible. The reason this...
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One NIC, Multiple IPs
Environment:Windows Problem:Only one network interface is reported. Cause:LDMS can only report the primary network interface. In Windows, this is based on the binding order. Solution/ Workaround:Set...
View ArticleData Analytics Executive Reports Do Not Save Properly
SymptomWhen you attempt to save a report after it has run, the report shows that it correctly saved and gives you the link path to the report, but when you click on the link you just get a 404...
View ArticleInspector FAQ
Applies to LDSM 9.0 sp3 with Inspector Inspector FAQWhat is Inspector?The Inspector is a console extension designed to return context specific information based on the selected item. These items could...
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