Share IT with the LANDESK User Community
At LANDESK we know that we are lucky to have many clever people using our products and achieving amazing things. At the request of our customers this area has been created to make sharing and finding...
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AOD Ports and Device Connection Info
This document is intended to share some useful information regarding AOD ports and System Architecture Here are the details for Internet access for Android devices: Server address: sds.aod.wavelink.com...
View ArticleLANDesk Security and Patch Manager - Product / Content List Report
This is a list of the products that Security Suite scans for.
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How to check the telnet settings on the device itself
Problem/Issue:I want to set up another device like my current working device, but I have lost the .wltna (configuration file) for Telnet. Resolution:Connect the device to the computer via USB or other...
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ALM 5 Service Desk Integration
Description: Integration between ALM and Service Desk 7.4 , and higher, is broken in ALM 5.0 flat and below. Our Development team has released a patch that will fix this issue. Update to patch 5.0.6...
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How to scan custom data on Linux/Unix Platforms in detail
I - IntroductionII - Getting StartedIII - The Custom Data XML-file structureIV - How to get multiple bits of Custom Data inIV.1 - Option 1 - Multiple files (recommended)IV.2 - Option 2 - A really long...
View ArticleLANDESK Patch News Bulletin: Updated Spyware Definition Core.Aawdef 152.751...
LANDESK Security and Patch News Headlines(March 19, 2014) Updated spyware content has been made available on the LANDESK global host servers for customers to download. Updated spyware content has been...
View ArticleWhat determines the date format and time zone settings used in Console and...
QuestionWhat determines the date format and time zone settings used in Console and ServicePortal?AnswerIn Console both the date format and time zone settings are determined automatically from the...
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How to share a Crystal Server report with your Web Access Users
Environment: Crystal Server 2008. Customers on earlier versions of Crystal Server or Enterprise should contact their account/sales manager to request the latest version. Here are some steps in order...
View ArticleLANDESK Data Analytics 9.53 content update
What is New in LANDESK Data Analytics (LDDA) 9.53 after content Update This lists the updated/add content to LDDA 9.53. For more information about LDDA please see: LDDA 9.5. For more information on how...
View ArticleLANDesk Patch News Bulletin: Update Content for LANDesk Data Analytics is...
LANDesk Security and Patch News Headlines(March 20, 2014) LANDESK has published updated content for Data Analytics. This update contains the latest rules and licensing content. Customers can apply this...
View ArticleHow to send LANDesk an infected or suspicious file
DescriptionSometimes a virus shows up that does not have a definition yet. This is true for all viruses when they are first written. These are called "zero day" viruses. In order for a definition to...
View ArticleSSL Certificate Requirements for LANDESK Cloud Service Appliance
Environment: LANDESK Cloud Service Appliance (CSA, Gateway) 4.2 and 4.3 Review Date: February 19th, 2014 Requirements: The LANDESK Cloud Service Appliance requires the use of an End Entity Certificate...
View ArticleLANDesk Patch News Bulletin: LANDesk has Changed the Affected Platforms for...
LANDesk Security and Patch News What does Affected Platforms reference? Detection logic: Affected platforms page Identifies the operating systems the security scanner will run on to check for...
View ArticleLANDESK Patch News Bulletin: Mozilla has Released Firefox Version 28.0...
LANDESK Security and Patch News Headlines(March 19, 2014) Mozilla has released Firefox version 28.0. The following issues are fixed in this release of Firefox 28:MFSA 2014-32 Out-of-bounds write...
View ArticleLANDESK Patch News Bulletin: Mozilla has Released Firefox ESR Version 24.4.0...
LANDESK Security and Patch News Headlines(March 19, 2014) Mozilla has released Firefox ESR version 24.4.0. The following items are fixed in this release of Firefox ESR 24.4.0: MFSA 2014-32...
View ArticleNo Patches found error message on the gateway
DescriptionWhen clicking the update button on the gateway you receive an message no patches found. CauseThis will happen for one of two reasons1. There are no current patches needed2. DNS resolution...
View ArticleHow to determine what patches have been applied to the gateway.
DescriptionIs there a log that shows what patches have been applied to the gateway appliance. CauseThere is currently no way to determine what patches have been applied via the GSB page....
View ArticleHow to silently update the Management Gateway IP Address in the .0 file
If the public IP address of the LANDesk Management gateway is changed, this will break the ability of the clients to establish a secure SSL tunnel with the Management Gateway. The LANDesk Agent will...
View ArticleHow to automate the BrokerConfig.exe process for end users outside the network
One of the challenges for machines outside the network is making sure that they have a valid Management Gateway certificate. To do so manually can be a challenge, and introduces the user to having to...
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