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Unattended configuration of client for the Cloud Services Appliance

Problems/Symptoms:How to automatically configure a client for the Cloud Services Appliance, without manually entering username and password information. Details:Configurebroker.exe creates an LNG file...

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收集日志

当您打电话给售后的时候,收集一下这些日志是非常有帮助的。这个工具会收集LDMS创建的日志文件为一个 zip文件,你可以发送这个文件给售后技术支持工程师。  原文:http://community.landesk.com/support/docs/DOC-7983

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Object Reference error when a form loads in Internet Explorer (IE) after...

Environment:  Web Access 7.5 and 7.5SP1 with Internet Explorer 8 or 9 (tested versions - may also affect older versions)  Problem:When loading up a new process form in Web Access using Internet...

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Cannot delete agent configuration

Environment:LDMS9.0, LDMS9.5 Description:When trying to delete an agent configuration you receive a message saying that the agent configuration cannot be deleted as it is actually scheduled...

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LANDesk Patch News Bulletin: Microsoft has Released KB2887505 a Fixit...

LANDesk Security and Patch News Headlines(September 22, 2013) Microsoft has released KB2887505.Microsoft is investigating public reports of a vulnerability in all supported versions of Internet...

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LANDesk Patch News Bulletin: Updated Spyware Definitions Core.Aawdef 152.583...

LANDesk Security and Patch News   Headlines(September 21, 2013) Updated spyware content has been made available on the LANDesk global host servers for customers to download. This content represents the...

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LANDesk Patch News Bulletin: Google Chrome Version 29.0.1547.76 for Mac is...

LANDesk Security and Patch News Headlines(September 22, 2013) Google Chrome for Mac version 29.0.1547.76 has been released.Chrome is a fast, simple, and secure web...

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LANDesk Patch News Bulletin: Mozilla has Released SeaMonkey Version 2.21 for...

LANDesk Security and Patch News Headlines(September 22, 2013) Mozilla has released SeaMonkey version 2.21 for Mac. Please visit the following page for more details:...

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LANDesk Patch News Bulletin: Apple has Released iTunes Version 11.1.0 for Mac...

LANDesk Security and Patch News Headlines·(September 22, 2013) Apple has released new version of iTunes for MAC. The latest version is 11.1.0.Please visit the following page for more...

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LDMS 9.5SP1適用後のWindowsエージェントで32bitアプリの情報が取得できない

内容:LDMS 9.5SP1適用後のWindowsエージェントで32bitアプリの情報が取得できない。  LDMS 9.5SP1適用済みのWindowsエージェントを管理デバイスにインストールした場合、以下の様にインベントリの「製品」と比べ、「プログラムの追加と削除」に32Bitのアプリケーションが取得出来ない事象が報告されております。...

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Antivirus key is missing or expired

Error: The AV license key is missing or has expired 8004025D This can happen for several reasons: AV Key Expired  Antivirus keys are made available as part of the antivirus content downloads from the...

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Spyware Scan does not return results to the core

Problem: When running the Spyware portion of a security scan, the client is unable to send the results to the core. When looking at the GUI or the Vulscan logs you will see a Server Unavailable message...

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New Spyware engine to reduce performance impact / system requirements.

This patch contains an upgrade for the LANDesk Spyware engine. There are some major CPU and memory enhancements in this new build. Uses up to 70% less memory than previous versions Only uses...

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Antivirus False Positives - What they are, and what to do.

False Positives It may be possible to get Antivirus pattern file content that contains a virus signature that will incorrectly detect malware within a file that in actuality does not contain malware....

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LANDesk Antivirus supported Operating Systems

LANDesk Antivirus 9.5 LANDesk Antivirus 9.5 is a rebranded version of Kaspersky Endpoint Security 8. Desktop Operating SystemsServer Operating SystemsWindows XP Professional SP2, SP3Windows 2003 Server...

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LANDesk Management Suite Spyware Engine Update

   Attention: Required patch LD88-Spyware-20722-882 and LD-Spyware-20722-876 needs to be applied.     UPDATE: LANDesk will release the LDSS 8.8 SP1 patch in content Monday February 9th, 2009.   The...

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How to send LANDesk an infected or suspicious file

DescriptionSometimes a virus shows up that does not have a definition yet.  This is true for all viruses when they are first written.  These are called "zero day" viruses. In order for a definition to...

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The Calculation Editor loads with the "Process" object and not the object I'm...

ProblemWhen working in Process Designer if you open an automatic action, right-click on an attribute and select Calculation the Calculation Editor appears but displays the wrong object. For instance,...

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Troubleshooting when notifications / reminders aren't sending

Please see attached document for troubleshooting when notifications / reminders aren't sending.

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When accessing Webdesk/ Self Service a message is displayed saying...

Problem: When accessing Webdesk/Self Service a message is displayed saying: There has been an unexpected error. Click Continue to return to the previous  page.Could not find configuration settings...

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