When accessing Webdesk/ Self Service a message is displayed saying configuration settings could not be found

There has been an unexpected error. Click Continue to return to the previous  page.

Could not find configuration settings required to start Touchpaper services. Check configuration file.

at Touchpaper.Framework.Licence.LicenceManager.GetLicenceBuilder()
at Touchpaper.Framework.Licence.LicenceCache.Load()
at Touchpaper.Framework.Licence.LicenceCache.GetLicence()
at Touchpaper.Web.Console.Components.AuthenticationFilter.IsLicensed(ActionExecutingContext context)
at Touchpaper.Web.Console.Components.AuthenticationFilter.TryLogon(ActionExecutingContext context)
at Touchpaper.Web.Console.Components.AuthenticationFilter.OnActionExecuting(ActionExecutingContext filterContext)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.<>c__DisplayClassf.b__c()
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.<>c__DisplayClassf.b__c()
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Ensure that WebAccess has been configured correctly in Configuration Centre, as descibed in the LANDesk Service Desk Setup Guide (LDSDSetup.pdf)..  The default address for Configuration Centre is:

http://<servername>/ServiceDesk.ConfigurationCentre/