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I can't exclude profiles in Avalanche / Excluding profiles doesn't work
Environments Include (but are not limited to): Avalanche Mobility Center 5.3.1 Problem/Issue:I can't exclude profiles in AvalancheExcluding profiles doesn't workExcluding does not work in my server...
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Activation of LANDesk 9.0 SP1 failing : authorization file is invalid
Description:If you try to activate the core server, this error appears:The authorization file is invalid. The activation file at this location appears to be invalid. 'C:\...\authorization file.txt'...
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Console Initialization Error / The request failed with the error message: --
EnvironmentLANDesk Management Suite 9.50.0.530, Windows Server 2008R2 SP1 Standard EditionProblem/Issue/Symptoms LDMS Console fails to initialize after renaming the core server machine, reporting the...
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Enabler will not install on PC without Admin rights
Environment: Installing the Enabler coniguration program on a PC. Problem: When installing the program it will not install unless the user has "Admin Rights". Cause: Admin Rights required Solution/...
View ArticleHow can I improve performance of my Avalanche 5.3.x postgres DB? / After...
Environment:Avalanche Mobility Center 5.3.0 - 5.3.1Postgres Database Problem/Issue/Question:How can I improve performance of my Avalanche 5.3.x postgres DB?After upgrading from 5.2.x to 5.3.1, my...
View ArticleLANDesk Patch News Bulletin: Support for Symantec Endpoint Protection Version...
LANDesk Security and Patch News Headlines(September 05, 2013) Based on customer input and requests for additional application support, LANDesk Patch Manager content Is now supporting the Symantec...
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How to insert a picture in a window on Webaccess via Window Manager?
Environment: Service Desk - All Versions Question: How to insert a picture in a window on Webaccess via Window Manager? Answer: This is a video tutorial showing you how to easily insert this image in...
View ArticleWhen trying to create a new category, getting the error 'The given key was...
PROBLEM When trying to create a new category, getting the error 'The given key was not present in the dictionary'.This error can occur when parent categories have been deleted in the database, and the...
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Searching the help file results in "No Topics found." Or WebConsole help is...
Problems/Symptoms:When you open help in the Admin (or Designer) Console and attempt to search for a keyword, you always get this message: No topics found. This occurs no matter what keyword you search...
View ArticleLANDesk Patch News Bulletin: Opera Version 16.0.1196.73 has been Released for...
LANDesk Security and Patch News Headlines· (September 6, 2013) Opera version 16.0.1196.73 has been released. Opera 16 allows you to securely store your addresses, phone numbers, email addresses and...
View ArticleLANDesk Patch News Bulletin: Opera Version 16.0.1196.73 has been Released for...
LANDesk Security and Patch News Headlines(September 6, 2013) Opera version 16.0.1196.73 has been released. Opera 16 allows you to securely store your addresses, phone numbers, email addresses and...
View ArticleLANDesk Patch News Bulletin: Updated Spyware Definitions Core.Aawdef 152.569...
Desk Security and Patch News Headlines(September 09, 2013) Updated spyware content has been made available on the LANDesk global host servers for customers to download. This content represents the...
View ArticleLANDesk Security and Patch Manager - URL Download Report
The following is a report for all download locations used by Security and Patch Manager. This will be run on a monthly basis. This list of URL's can be retrieved from the LANDesk database by running...
View ArticleLANDesk Patch News Bulletin: VMware Player Version 6.0.0 is Available...
LANDesk Security and Patch News Headlines(September 09, 2013) VMware Player version 6.0.0 has been released. VMware Player 6.0.0 is a maintenance release that resolves some known issues. Due to the...
View ArticleLANDesk Patch News Bulletin: VMware Workstation Version 10.0.0 is Available...
LANDesk Security and Patch News Headlines(September 09, 2013) VMware Workstation version10.0.0 has been released. VVMware Workstation 10 is the most advanced virtual hardware with virtual tablet...
View ArticleLANDesk Patch News Bulletin: Microsoft Security Bulletin Advance Notification...
LANDesk Security and Patch News Headlines(June 07, 2013) Microsoft has released their Security Bulletin Advance Notification for June 2013. The release is scheduled for June 11, 2013. There are 5...
View ArticleLANDesk Patch News Bulletin: Microsoft Security Bulletin Advance Notification...
LANDesk Security and Patch NewsHeadlines(September 09, 2013) Microsoft has released their Security Bulletin Advance Notification for September 2013. The release is scheduled for September 10, 2013....
View ArticleAV scan is running multiple times in a day causing performance issues on...
Applies to LANDesk Management Suite 9.5 SP1Description:AV scan is running every 2 hours on computers causing performance issues on the client.The AV scan is only scheduled to run once a week or during...
View ArticleQuick Gateway (Cloud Service Appliance) Configuration
Description:This document is to help in verifying basic configuration of the gateway settings to allow communication to the core, patching servers, and licensing server. Steps:1. Click on System...
View ArticleRestarting LANDesk 9.5 Install
Problem:9.5 Installation needs to be restarted. Cause:Here are just a few examples of potential causes:SQL connectivity issuesMicrosoft Alternate Data StreamsInstall done via Remote Desktop without...
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