Environment:
Service Desk 7.7.3
Issue:
I'm attempting to create a Web Desk Shortcut Group, however after inputting a Group title and pressing OK, I receive the Error
Value cannot be null.
Parameter name: source
At System.Linq.Enumerable.Cast[TResult](IEnumerable source)
At Touchpaper.Web.Console.Components.Helpers.WAHelper.GetWebImage(Int32)
webImageIndex, IDATAObjectContext ctxt)
Solution:
The solution here is to perform a MDM on your ServiceDesk Database, please see below article link on how to do this.
How to run MDM (Metadata Manager) on a Service Desk Database.