Environment
LDMS 9.5 SP1 with LDMO 9.5
Here is a list of useful logs to gather and analyze when troubleshooting LDMO issues;
STS.DLL.Log -- This log is useful for checking STS related information like the STS\Issue Token command.
BrokerServices.log -- Useful for investigating CSA connection issues.
Console.log -- Used to view any communication from the Core side.
IIS logs -- Used to check IIS related information, both LDMO and the core use IIS.
LDMOUpgrade log -- Used to verify data syncs between the core and AOD.
MobInvUpdate log -- Also used to track data syncs between core and AOD.
Configuring Mobility Logging on CORE
1. Go to LDMAIN->landesk
2. Right-click PremiseServices and give IUSER Modify permissions and save.
3. Drill down into PremiseServices folder
4. Edit web.config file
5. Set “add key=”LogEnabled” value to true and save.
6. Logs should be kept in log folder
Configuring Broker DEBUG logging (if you suspect a problem with the CSA)
1. Go to LDMAIN
2. Edit BrokerServiceConfig.xml
3. Set <Logging> to true and save.
4. Open Registry
5. HKLM->System->CurrentControlSet->services->LDGSB
6. Open ImagePath key
7. Add /verbose after the last set of double quotes on the key value.
8. Restart the LANDesk broker service.
9. Logs kept in PremiseServices folder and LDMAIN->log folder.