How to get 'CC Recipient' functionality working in Service Desk
Environment:Service Desk 7.4 an newerReview Date:30.10.2014Configuring Mail to include CC recipients in replies and notifications 1. Configure your top-level processes (Incidents, Problems, Changes...
View ArticleLANDESK Patch News Bulletin: Microsoft has Released KB2976978 Which Improves...
LANDESK Security and Patch News Headlines· (November 18, 2014) Microsoft has released an update for KB2976978. This update improves the compatibility and upgrade experience in Windows 8.1 and...
View ArticleLANDESK Patch News Bulletin: Microsoft has Released an Update of KB2977759...
LANDESK Security and Patch NewsHeadlines· (November 18, 2014) Microsoft has released an update of KB2977759. This update performs diagnostics on the Windows systems that participate in the...
View ArticleLANDESK Patch News Bulletin: Microsoft has Released KB3003667 Which is a...
LANDESK Security and Patch News Headlines· (November 18, 2014) Microsoft has released KB3003667 which is a Microsoft Camera Codec Pack update for Windows 8.1 and Windows RT 8.1. This update...
View ArticleLANDesk Patch News Bulletin: Microsoft Security Bulletin Advance Notification...
LANDesk Security and Patch News Headlines(November 18, 2014) Microsoft has released the Security Bulletin Advance Notification for MS14-068. The release is scheduled for November 18, 2014. LANDesk will...
View ArticleCalculation Writing Tutorial - 8. Working with Dropdown Lists (Objects)
IntroductionThis document is the eighth in a set of tutorials on writing calculations in Service Desk. Each topic can be read independently but for an introduction to calculations please see the...
View ArticleDownload the latest rollup patch for Asset Lifecycle Manager/Process Manager...
This article contains the latest rollup patches for Asset Lifecycle Manager/Process Manager. Every patch for this product is a rollup, or cumulative patch. Every rollup patch that is posted to this...
View ArticleInstall Avalanche 6.0 error: Failed to update database to the latest version,...
Problem Description:Error "Failed to update database to the latest version, the installer will now abort. Please see log file in installation directory for details" occurred while installing Avalanche...
View ArticleHow To: Test a new LDMS version on a new server and later upgrade the...
Environment:LDMS v9.5, 9.6+ Review Date:14/11/2014 How to: ATTENTION: These instructions were tested in a test environment but not in a production one. Hence this is not a supported. For some reasons,...
View ArticleWhen running security scan (Vulscan.exe) getting error "unable to get the...
Symptoms The RC settings, Inventory settings, Client Connectivity settings are new settings in LDMS 9.5 SP1 and/ or SP2, The agent is upgraded from LDMS 9.5, vulscan can't download those settings. The...
View ArticleLANDESK Patch News Bulletin: Oracle has Released Java 7 Update 7 for Windows...
LANDESK Security and Patch NewsHeadlines· (November 19, 2014) Oracle has released one update JREJDKv7U72_Manual: Java SE Critical Patch Updates (CPU) contain fixes to security vulnerabilities...
View ArticleLANDESK Patch News Bulletin: Oracle has Released Java 7 Update 72 for Mac...
LANDESK Security and Patch NewsHeadlines· (November 19, 2014) Oracle has released Java 7 update 72 for Mac, please visit the following page for more details: ·...
View ArticleLANDESK Patch News Bulletin: Apple has Released OS X Yosemite 10.10.1 Update...
LANDESK Security and Patch News Headlines(November 19, 2014) OS X Yosemite 10.10.1 Update has been released and is recommended for all users and improves the security of Mac OS X. Please visit the...
View ArticleLANDESK Patch News Bulletin: Opera Version 25.0.1614.71 is Available for Mac...
LANDESK Security and Patch News Headlines· (November 19, 2014) Opera version 25.0.1614.71 has been released for Mac. Please visit the following page for more...
View ArticleLANDESK Patch News Bulletin: Google Chrome Version 39.0.2171.65 is Available...
LANDESK Security and Patch News Headlines· (November 19, 2014) Google Chrome for Mac 39.0.2171.65 Update has been released. Chrome is a fast, simple, and secure web browser. Please visit the following...
View ArticleLANDESK Patch News Bulletin: Dell PowerEdge Content for November 2014
LANDesk Security and Patch News Headlines(November 19, 2014) Dell PowerEdge patch content for the November 2014 release is available on the LANDESK global host servers. Please visit the following pages...
View ArticleIncreasing IIS Maximum Request Length Value
QuestionSome operations in Console require the transfer of files that are greater than the IIS allowed 4MB. This often results in Maximum Request Length Exceeded errors. SLA Rule imports, Shortcut...
View ArticleAbout HII Driver Selections
Problem Hardware Independent Imaging (HII) selected the "wrong" driver. Cause HII reads the devices on a machine, and gathers their corresponding Hardware IDs. Then drivers are read from the HII...
View ArticleLANDESK Patch News Bulletin: Google Chrome Version 39.0.2171.65 is Available...
LANDESK Security and Patch News Headlines· (November 19, 2014) Google has released Chrome version 39.0.2171.65: Google recommends users of Google Chrome 39 and earlier for Windows update to...
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