Email messages say they are from no sender
EnvironmentAny version of LetMobileiOS devices ProblemSome email messages will say they are from "No Sender" SolutionThis is an iOS bug and to resolve you need to do the following on your device; Go...
View ArticleHow to Enroll an Android Device
EnvironmentAny version of LetMobile QuestionHow do I enroll my Android device in LetMobile? AnswerThere are a few different ways to enroll your device in LetMobile, we will go over the different...
View ArticleError when re-enrolling in LetMobile
EnvironmentAny version of LetMobile. Specifically when you are re-enrolling a device into LetMobile. ProblemDuring the enrollment process you get an error "Device exists" or "Device is already...
View ArticleLANDESK Patch News Bulletin: Updated Spyware Definition Core.Aawdef 152.946...
LANDESK Security and Patch News Headlines(October 22, 2014) Updated spyware content has been made available on the LANDESK global host servers for customers to download. Updated spyware content has...
View ArticleOnly can manage one 1 device at a time in Avalanche / gold image enabler /...
Environment:Avalanche Universal Enabler 5.x and newerAvalanche Mobility Center / Site Edition / Avalanche 6.0Mobile Devices:Unitech HT682Pidion HM50M3 T (See the "Try Universal Enabler / Device...
View ArticleManaged Planet Task Listener has not started/ What is this service used for
Reviewed: October 2014 Versions Effected: LDMS 9.6 and newer Problem:A new set of services have appeared after installing or upgrading from a previous version of LDMS to LDMS 9.6.Cause:The 'Managed...
View ArticleLANDESK Patch News Bulletin: Dell PowerEdge Content for October 2014
LANDesk Security and Patch News Headlines(October 22, 2014) Dell PowerEdge patch content for the March 2014 release is available on the LANDESK global host servers. Please visit the following pages for...
View ArticleDatabase Exception "The size of Table.Field is too small. Increase its size...
SubjectDatabase Exception "The size of Table.Field is too small. Increase its size by at least xx." Event ID 4110 Description-Event Viewer > Application Log - Event ID 4110 - shows a Database...
View ArticleHow to disable the end user ability to stop the HIPS Service
In order to keep the end user from being able to stop the LANDesk Host Intrusion Prevention service perform the following steps. 1. Add an administrator password. 2. Uncheck the box titled "Allow end...
View ArticleLANDESK Patch News Bulletin: Updated Spyware Definition Core.Aawdef 152.947...
LANDESK Security and Patch News Headlines(October 23, 2014) Updated spyware content has been made available on the LANDESK global host servers for customers to download. Updated spyware content has...
View ArticleMaking window available to WebAccess errors with: "Could not resolve...
Environment: Service Desk - 7.4 and newer Problem: When making a window available to Web Access in Window Manager you will get error message: Error:"Could not resolve reference from attribute filter...
View ArticleLANDesk Patch News Bulletin: (Do Not Apply This Update) Update Content for...
LANDesk Security and Patch News UPDATE (23 October 2014): This update should not be applied to your environment. Several fixes were checked in to this release that were not completely finished and...
View ArticleUnattended configuration of client for the Cloud Services Appliance
This document applies to 9.0 post sp2, 9.5, and 9.6Problems/Symptoms:How to automatically configure a client for the Cloud Services Appliance, without manually entering username and password...
View ArticlePXE representaive not working in LDMS 9.6 / Image capture fails/ Provisoning...
Reviewed: October 2014Versions Effected: LDMS 9.6Problem:After upgrading the LDMS suite from a previous version to LDMS 9.6 none of the PXE representatives are working and the provisioning templates...
View ArticleLANDESK Patch News Bulletin: Pidgin Version 2.10.10 is Available for Windows...
LANDESK Security and Patch News Headlines· (October 23,2014) Pidgin version 2.10.10 has been released. The following updates are included in this release:1. Check the basic constraints...
View ArticleIssue: Provisioning Uses All Drive Space / How To: Disable ImageW Partition...
Environment:LDMS 9.6 (Confirmed)May apply to earlier versions using ImageW. Review Date:10/24/2014 Problem:When provisioning using ImageW, provisioning uses all drive space instead of the original size...
View ArticleHow to configure DHCP to work with LANDESK PXE boot
Note: This is customer submitted information. This is not officially supported by LANDESK Software.DescriptionWhen PXE booting using LANDESK PXE boot, a DHCP server is necessary to provide an IP...
View ArticleUnable to delete device in pending unmanaged client deployments
ProblemThe device keeps reappear after deleted, it seems that the items in the pending unmanaged client deployments section can't be deleted. If selecting a couple and delete them it looks like it’s...
View ArticleLANDESK Patch News Bulletin: LANDESK LDAVHLPR Support Matrix for Antivirus...
LANDESK Security and Patch News This Community bulletin will be updated with the latest LANDESK LDAVHLPR support matrix. This spreadsheet provides information on the Antivirus Applications that are...
View ArticleLANDESK Patch News Bulletin: LDAVHLPR Support Added for Sophos Antivirus...
LANDESK Security and Patch News Headlines(October27, 2014) LANDESK has added new Antivirus application support for: Sophos antivirus 10.3.7Supported Features:AV-100 DetectionAV-101 DetectionAV-101...
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