LDAP Filters
Below are a list of LDAP Filters which will allow more advanced Data Imports for Users Into LDSD Reference Table: First line is the header row. UserAccountControl_NumAccount_Status512Account:...
View ArticleWhen logging into Web Desk in 7.7.1 and later you are taken directly into...
Problem: When logging into Web Desk in 7.7.1+ it goes straight into Self Service with no option to switch to Web Desk with browser versions later than IE7. Cause: This is caused by IE being in...
View ArticleLANDESK Patch News Bulletin: Updated Spyware Definition Core.Aawdef 152.824...
LANDESK Security and Patch News Headlines(June 11, 2014) Updated spyware content has been made available on the LANDESK global host servers for customers to download. Updated spyware content has been...
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LANDESK Patch News Bulletin: Adobe has Released Flash Player Version...
LANDESK Security and Patch News Headlines (June 11, 2014) Adobe has released Flash Player version 14.0.0.125. Adobe has released security updates for Adobe Flash Player 13.0.0.214 and earlier...
View ArticleGenerate a report to sort by Incident Resolution Dates (reporting on a...
Question:You are attempting to create a report based on the Resolution dates for Incident Management. Steps: You need to create a new report based on: Module: Incident Management...
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Following a place, a person, or a piece of content in the community
If you are interested in an area (called a place or community), a person, or a piece of content (such as a discussion or document) you can choose to follow it. This means that you will get...
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The IP address of the managed device isn't updated - the IP address of the...
Environment LANDESK Management Suite 9.x Issue After having changed IP address on a managed device, the inventory data in Management Console keeps showing the old IP addressThe Management Console...
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Avalanche 6.0 Unable to add a license.
Problem/Issue:When adding an Avalanche 6.0 Activation key nothing happens. When adding a License file there is no way to navigate to the file.Cause:An outdated Browser is being used.Resolution:Upgrade...
View ArticleUnable to generate a DELL OMCI BIOS package - Exception during StringFormat:...
EnvironmentLANDESK Management Suite 9.5 and laterProblemYou are unable to generate a DELL OMCI BIOS package from the Tools > DELL OMCI consoleThe Console.exe.log reports error messages such...
View ArticleGathering Linux/Unix Logs
Problem:Need to gather log files for Support to troubleshoot Linux/Unix Solution:Attached is a perl script that will gather and tar files that support will request. It will create a file called...
View ArticleOpenSSL vulnerability CVE-2014-0224, or Man in the Middle attack
LANDESK is aware of the vulnerability inside of OpenSSL and we are currently finishing the the process of publishing a patch for it. We will update this document with further information as we have it....
View ArticleLANDESK Patch News Bulletin: Microsoft has Released KB2069339 to Address an...
LANDESK Security and Patch News Headlines (June 13, 2014) Microsoft has released KB2969339. This update fixes an issue in which the installation of update 2919355 fails. This issue occurs in...
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Unattended configuration of client for the Cloud Services Appliance
Problems/Symptoms:How to automatically configure a client for the Cloud Services Appliance, without manually entering username and password information. Details:Configurebroker.exe creates an LNG file...
View ArticleLANDESK Patch News Bulletin: Adobe AIR Version 14.0.0.110 is Available for...
LANDESK Security and Patch News Headlines (June 11, 2014) AdobeAIR version 14.0.0.110 has been released. Adobe recommends users of Adobe AIR 13.0.0.111 and earlier versions for Windows should...
View ArticleLANDESK Patch News Bulletin: Google has Released Chrome Version 35.0.1916.153...
LANDESK Security and Patch News Headlines (June 11,2014) Google has released Chrome version 35.0.1916.153: Google recommends users of Google Chrome 35 and earlier for Windows update to...
View ArticleProject Portfolio Management Content Pack
Please see attached a document that describes how to add Project Portfolio Management to Service Desk. Overview: This document describes how to build the objects, windows and processes to build a...
View ArticleLANDESK Patch News Bulletin: Microsoft has Released an Update for KB2862973...
LANDESK Security and Patch News Headlines (June 11, 2014) Microsoft has an update to KB2862973 (Update for Deprecation of MD5 Hashing Algorithm for Microsoft Root Certificate Program). Microsoft...
View ArticleTroubleshooting Vpro with SCSDiscovery.exe
When we install our agent on a Vpro capable machine we install with it a Vpro utility called SCSDiscovery.exe. We use this tool to prod the Vpro chipset and registry to gather the current state your...
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LANDESK Intel AMT/vPro Landing Page
Intel AMT / vPro for LANDESK Management SuiteThe articles listed below are applicable to LANDESK 9.0 and 9.5If you want to review additional content regarding this component, please use Documents or...
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