• This is a list of highly recommended documents for increasing overall knowledge of this component.
• You can also browse or search content in this place for additional advice.
• Note: Older documents are attached to this article. Newer documents are now located on help.landesk.com and are also linked below.
  

Initial Install and Configuration

• LANDesk Asset Lifecycle Manager & LANDesk Process Manager Downloads
• Most recent ALM\LPM patches
• Install Guide
• System Requirements and Prerequisites
• Asset Manager's Guide in PDF
• Designers Guide
• Asset Manager Integrators Guide PDF
• Video: ALM/LPM Install
• Video: ALM/LPM Post-installation Configuration
• Video: ALM/LPM Overview
• Video:ALM/LPM Designer Console
• Video: ALM/LPM Web Console
• How to change the database connection in ALM/LPM
• Utility to edit the ConnectionStrings
• Steps to Move/Restore or create a new ALM/LPM Database
• Side by Side Install of ALM/LPM 5.x on Windows Server 2003 and ALM/LPM 5.x on Windows Server 2008 R2
• ALM/LPM Licenses, Menu Items, and services
• JUST UPDATED!!! Configuring Integrated Process Manager to remediate patches
• When installing ALM/LPM the install hangs at "Importing Asset Content Pack"
• How to activate an ALM/LPM core by email
• Creating a mailbox for Exchange 2010 and ALM/LPM with Patch 5.0.4
• NEW!!! How to setup a test lab for ALM/LPM

Additional Options and Information

• How to create a Synchronization Package pulling from multiple databases
• Video:ALM/LPM Introduction to IT Asset Management
• Video:ALM/LPM Syncronization Fundamentals
• Video:ALM/LPM Software Asset Management Fundamentals
• Video:ALM/LPM Software Asset Management
• How to delete multiple asset records
• How to Combine computer asset types into one asset type
• Log File Locations for ALM/LPM
• Changing the Timeout on for the Web Console
• What do the actions in ALM/LPM do and how do you use them
• Creating Indexes to search all columns in ALM 5.0.5
• Understanding how field variables are inherited and how workflows are scheduled and launched in ALM/LPM
• ALM 5 Service Desk Integration (General Information)
• NEW!!!ALM/LPM Reports: How they work and how to use them
• NEW!!!How to setup and configure the Software workflows in ALM/LPM
• NEW!!!How to pause/resume workflows in bulk

Troubleshooting ALM and Known Issues

• Video:How to: Design a Process
• Video: How to: Trace a Process in ALM/LPM
• How to troubleshoot a failed installation of ALM/LPM
• Unable to delete licenses in ALM/LPM
• How to troubleshoot activation in ALM/LPM
• Log File Locations and Debug Mode
• Software Compliance workflow may halt at the "Calculate discovered with entitlements" action.
• How does the Software Reclamation workflow work and how do you test it?
• General License and Usage Information for ALM/LPM and the web console specifically.
• Database listeners may stop after a reboot of the ALM/LPM core or at random times.
• The type serialized in the .resources file was not the same type
• NEW!!!Error when deleting an asset in ALM\LPM
• NEW!!!How to be notified when a workflow fails
• NEW!!!Creating a workflow to send an email when a listener stops working
• NEW!!!How to rebuild the ALM/LPM core without losing any information

Notice:  Any E-Learning content is available by default to Members who have a minimum support agreement at Professional level.