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"String or binary data would be truncated" when updating the text for a group box or label

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Environment: Service Desk All versions

 

Issue:

 

When updating the text for a group box or label that has been added to a window you are unable to save your window because you get an error stating "String or binary data would be truncated".

 

Cause:

 

Your text has exceeded the following character limits for either your group box title or label text.

 

Resolution:

 

The current limits are:

 

Group Box Title: 512 characters

Group Box Description: 255 characters

 

Label Title: 512 characters

Label Description: 255 characters

 

If you are seeing this error when undertaking other actions please see this document: Getting error message "String or binary data would be truncated"


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