LANDesk™ Virtual Cloud Services Appliance (VCSA) Extending our market leadership in providing the best remote endpoint management tools for growing global organizations, LANDesk Software is excited to announce the availability of the LANDesk™ Virtual Cloud Services Appliance. As in the past, we offered the industry's best solution for managing remote devices, and we continue our tradition by offering the same great capabilities and benefits but without the need for a physical hardware appliance. We will continue to offer the traditional Cloud Services Appliance (CSA), but will add the Virtual Cloud Services Appliance to our excellent offering. |
Recommended Specifications:
- CPU - 1 Processor
- Memory - 2GB RAM
- Storage - 2 x 250GB
- Network - 2 1GB NICs
LANDesk Virtual Cloud Services Appliance (vCSA) FAQ
Q. Where can I download the vCSA?
- The Virtual Cloud Services Appliance is available for download from the customer license portal at http://www.landesk.com/LicenseDownloads/.
Q. How will customers be able to install the virtual appliance?
- The vCSA is available as a single download that contains 3 Virtual Machine files. These files may easily be imported into a VMWare ESX environment
Q. What versions of VMWare ESX are supported?
- The vCSA underwent validation against VMWare ESX 5.x. We do not anticipate any issues in ESX 4.x environments.
Q. Are there any new features in the vCSA?
- No, the vCSA uses the same software implementation as the hardware based appliance.
Q. How will the virtual appliance be updated?
- Software patches will be provided to customers in an experience similar to the existing hardware appliance. The Virtual Machine will also be fully updated as software patches become available, removing the requirement for new customers to manually update the appliance prior to implementing it in their environment.
Q. Will the vCSA scale to higher capacity if I increase the computer resources available to the Virtual Machine? Will this enable the vCSA to handle more maximum connections?
- Customers will see marginal gains with increased resources. However the amount of memory the vCSA can address is limited by its 32bit implementation. 64bit support will be added in a future release.
Q. Is Microsoft Hyper-V Supported?
A. No, at this time VMWare ESX is the only supported environment.
Q. If a customer has purchased the hardware appliance will they be entitled to the virtual appliance?
- Yes, customers who have purchased a hardware appliance will be able to migrate their license to the virtual appliance. Customers are not entitled to use the virtual appliance in addition to their hardware appliance, a single license only allows for a single instance of the appliance
Q. Can a customer evaluate this software as part of a 45-day evaluation?
- Yes.
Q. Does the virtual appliance license allow for a second instance of the appliance to run in a disaster recovery configuration?
- If both instances of the appliance are ruining concurrently, two licenses will be required. We recommend customers take advantage of VMware’s High Availability and Disaster Recovery features to reduce the need for additional licenses.