Monitor is crashing and puts a a file.dll error in the application log.

Question

Monitor is crashing and the application log reports an error with file.dll.

Answer

Replace % signs in asgnotify_hdw.mesg_hdw with another character (it is only the second instance of the % sign which causes an issue, two right next to each other are fine and so is only having one in the field).

The following SQL statement can be used to replace all instances of a % with the word 'percent':

update asgnotif_hdw set mesg_hdw=replace( mesg_hdw , char(37), ' percent')

Environment

Helpdesk/SupportCenter All Versions.