Issue:
After adding a device using the "Add Bare Metal Server" wizard, no new device shows up in the device list.
Cause:
Typically this is caused by the Inventory Server Service on the core server not running.
Possible workaround if the Inventory Service is running:
You can run barescan.exe from the managementsuite directory.
barescan.exe -v name=test mac=123456789aac
Resolution:
The first thing to check when this happens is to look at the Inventory Server Service to make sure that it is running. Any entry in the console for Bare Metal devices will need the Inventory Service running in order to insert the device into the database.
- If the Inventory Service is in a state of "Starting", then there is a problem and the core may need to be rebooted to resolve. If this does not resolve the problem with the Inventory Service starting, there may be an issue with the database or with connectivity to the database.
To resolve this issue the following steps should be taken:
Add non-LDMS administrator account to the LDSCAN folder with the following Security Permissions
- Modify
- Read & Execute
- List Folder Contents
- Read
- Write
Determine what is causing the Inventory Service to not start.
Once the Inventory Service will start the Bare Metal devices will show up in the database.