This article applies to LANDESK Antivirus 9.5 and 9.5 SP1
Current Status
LANDESK Antivirus is supported on Windows 8.1 or Server 2012 R2 at this time. (Last update: 23 February 2014)
The latest post SP2 component patch contains the fix that enables Windows 8.1 and 2012 R2 support for our AV client.
For more information about support for Windows 8.1 in LANDESK Management Suite see: LANDESK Management Suite and Windows 8.1
Issue
LANDESK Antivirus 9.5 does not support Windows 8.1 or Server 2012 R2 without SP2 and Component Patch LD95-SP2-CP_BASE-2014-0214. There are a few different problems that may occur:
- Various error messsage may appear on the client device when the LANDESK Antivirus service attempts to start.
- The client device will be left without antivirus protection
Microsoft is expected to release an update from Windows 8.0 to Windows 8.1 on October 17, 2013.
The Kaspersky AntiVirus engine that LANDESK Software uses is not currently compatible with Windows 8.1 or Server 2012 R2. Kaspersky has released an update that is being integrated into LANDESK Management Suite.
Here is the official Kaspersky announcement: Kaspersky Endpoint Security 10 for Windows (for workstations)
Recommendation
LANDESK has released Component Patch LD95-SP2-CP_BASE-2014-0214. This patch introduces support for Windows 8.1 and 2012 R2. Please open a support request via the support portal (support.landesk.com) and request LD95-SP2-CP_BASE-2014-0214. Please let the support rep know you want the patch in order to correct this Windows 8.1 or 2012 R2 AV issue.