Unable to sync all inventory and attributes in the core console (LDMO 9.5)

Problem

You are unable to see all inventory for mobile devices inside the core console. You may see blocked inventory in Configure Software Services. Queries you create to return mobile inventory may return no results as the scanner data has not database tables to populate the mobility data being sent from the scanner. This is not an issue for customers who upgraded from earlier versions of mobility but is an issue for those who have a clean install of LDMO.

Symptoms

You will see these errors when trying to do an inventory sync:

Log Name:      Application
Source:        LANDesk Inventory Server
Date:          12/3/2013 8:36:43 AM
Event ID:      4100
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      XXXXX
Description:
Database exception: 0d73.02f67e67d30fec1.scn, LDInv.dll
-2147467259
Unspecified error

Computer.Mobile Android Program.Application Name is an unmodeled one-to-many relationship.  This is not supported., Thread ID: 5316.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="LANDesk Inventory Server" />
    <EventID Qualifiers="0">4100</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-03T15:36:43.000000000Z" />
    <EventRecordID>626607</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0d73.02f67e67d30fec1.scn, LDInv.dll
-2147467259
Unspecified error

Computer.Mobile Android Program.Application Name is an unmodeled one-to-many relationship.  This is not supported., Thread ID: 5316</Data>
  </EventData>
</Event>

Your LDMS database will be missing the following tables:

O_MobileProfileConfigInfo

O_MobileAndroidAccount

O_MobileAndroidAdmin

O_MobileAndroidPolicy

O_MobileAndroidPermission

O_MobileAndroidProgram

O_MobileIosProfileRestrict

O_MobileIosGlobalRestrict

O_MobileIosProfileContent

O_MobileIosProvProfile

O_MobileIosProfile

O_MobileIosPolicy

O_MobileIosCert

O_MobileIosProgram

O_MobilePhone

O_MobileIosDevice

O_MobileIdentity

Solution

You will need run CoreDBUtil.exe to add a missing datamartLMM.xml file on your core. This datamartLMM.xml file is attached to this article.

To do this you will need to save the datamartLMM.xml to a location on your core and open a command prompt window, and run the following command;

ManagementSuite\CoreDBUtil.exe /xml=[Path to datamartLMM.xml]\datamartLMM.xml

This will create the missing tables and then you should be able to sync all inventory and attributes to your core.