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LDAP enrolled devices not getting profiles

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Problem

Devices that are enrolled into AOD using an LDAP enrollment rule sometimes have a problem where they are not updating with the profiles/payloads that are deployed to them.

 

Symptom

-Your device has enrolled successfully and doesn't appear to have any errors.

-Your profile is enabled, assigned, and deployed but the device will not update with the settings from the profile.

-Some users do not have problems updating with the profile, but others do.

 

Solution

We have a new PremiseService.DLL that should resolve this issue (attached in the zip file).

 

Copy the new DLL to the following directory on your Core:

 

\LANDesk\ManagementSuite\landesk\PremiseServices\bin

 

Note: Rename the original PremiseService.DLL to "OriginalPremiseService.DLL" in case you need to revert back.


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