Applies to LDMS 9.5

Description

Kaspersky Antivirus stops installation, due to incompatible software on the target device.

A list of incompatible Software can be found under

For LDMS 9.5 without service pack (KES 8)

http://support.kaspersky.com/7003

Solution

Warning If you use the pSKIPPRODUCTCHECK=1 parameter, Kaspersky and LANDesk will not be responsible for any possible operating system malfunctioning caused by incompatibility of Kaspersky or LANDesk products with other applications.

In order to skip the product compatibility check at install, do the following:

[Note: For LDMS 9.5 Service Pack 1, this customization is not supported]

1. On the core server navigate to \Program Files (x86\LANDesk ManagementSuite\LDLogon\AVClient\Install\Setup
2. Open Kes8win.kpd in a text editor.

• Find the [Setup] block and modify the Params option as follows:
• Params=/s /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1
• Save the changes in Kes8win.kpd

Do the same with the Kes8win.kud file:

1. Open Kes8win.kud in a text editor

• Find the [Setup] block and modify the Params option as follows:
• Params=/s /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1
• Save the changes in Kes8win.kud.